In consulting, your success depends on more than just winning new projects — it’s about how efficiently you deliver them, how accurately you forecast, and how much profit you actually retain.
But without visibility into the right metrics, it’s easy to miss the early signs of inefficiency or risk.
Here are five key performance indicators (KPIs) every consulting business should be tracking — and how Projectworks makes it simple to keep them under control.
1. Utilisation RateYour utilisation rate measures how much of your team’s available time is spent on billable work versus internal or non-billable tasks. It’s a critical indicator of efficiency and capacity.
With Projectworks, utilisation is automatically tracked as your team logs time. You can instantly see where workloads need balancing, where underutilisation is happening, and which projects are demanding too much time. The result? Smarter resourcing and more accurate billing.
2. Profit MarginRevenue is one thing — profitability is another.
Projectworks gives you live visibility into your profit margins as projects progress. By combining budgets, expenses, and invoicing data in one place, it shows exactly how each project contributes to your bottom line. That means no more waiting until month-end to find out whether you’ve made or lost money.
3. Forecast AccuracyForecasting in consulting is notoriously difficult — client priorities shift, scope changes, and resourcing can fluctuate.
That’s why Projectworks connects your financial and resourcing data to automatically update forecasts as projects evolve. The system learns from real-time inputs and helps you stay agile, adjusting your plans based on live information rather than outdated spreadsheets.
4. Revenue per PersonWant to know who your top performers are — or whether your pricing model supports your growth?
Revenue per person helps you track exactly how much revenue each team member generates. By linking timesheets, invoicing, and headcount, Projectworks gives you a clear view of productivity across the business, helping you make better hiring, pricing, and compensation decisions.
5. Work in Progress & RiskWork in progress (WIP) is where many consulting businesses lose sight of what’s been billed, what’s pending, and what’s at risk.
Projectworks automatically surfaces WIP data in real time, giving you a snapshot of everything in motion. You can spot bottlenecks, prevent billing delays, and ensure that no project slips through the cracks.
Stay in Control of Your Consulting KPIsWhen your key metrics are all in different systems — or worse, trapped in spreadsheets — it’s impossible to get a true picture of performance.
That’s where Projectworks comes in: it connects your projects, people, and financials in one system, giving you a single source of truth for decision-making.
And with Mutherboard, you don’t have to set it up alone.
We help consulting teams across the UK streamline their operations, integrate Projectworks into their workflows, and finally gain clarity on the numbers that drive their business.
🎯 Want to see how it all works?
Book a free demo with us today — and start tracking your KPIs with confidence.
We help you automate your business workflows and processes to improve productivity and efficiency. We are Platinum Partners of monday.com and help users get the most out of the platform.
