Sarah led our project team in India for a large part of a 14-month engagement to design, build and transfer a customer services operating model to a national telco. Sarah is an accomplished team leader and operations specialist who maintained an exceptional relationship with both the client and all our team members. The project was complex and demanding, but Sarah proved to be unflappable and always focused on quality delivery. I would have no hesitation in recommending Sarah for any senior customer services management or consulting role.
”PAUL SCOTT, EIGHTY20 SOLUTIONS