Expertise
- Carpet and Hard Flooring
- CARPETS
- Luxury Vinyl Tiles - LVT
- Safety Flooring
- Cushion Floor
- Screeding
- Floor Prep
- carpet tiles
- Stair Runners
- Vinyl flooring
- wet rooms
- wet room
- WETROOMS
- Flooring
- Flooring fitter
- Flooring Installation
- Commercial Flooring
- Domestic Flooring
- Polyflor
- karndean
- Invictus
- Coved Skirtings
- Stair Nosings
- Safety Vinyl
- contract flooring
Summary
With a decade of experience in the flooring industry, I have successfully managed a flooring retail shop and currently operate my own flooring business. My professional qualifications also include an AAT Level 4 Diploma in Professional Accountancy and a Business Administration NVQ Level 4 Diploma. I excel in roles that require organizational expertise and customer service, leveraging my skills across a broad spectrum of responsibilities. My extensive background is marked by a strong reputation for motivating teams, optimizing workflows.
Experience
-
Branew Flooring Limited
Company Director
6 - 20 Employees 2024 - Current
**Key Responsibilities**
- Coordinating team activities, effectively distributing workloads, and assigning tasks based on individual strengths.
- Addressing escalated complaints promptly to resolve issues with minimal financial impact.
- Overseeing daily operations, removing barriers for staff, and consistently seeking improvement opportunities.
- Managing disciplinary actions, grievances, and contract terminations.
- Collaborating with external providers and contractors to ensure quality outcomes that meet business standards.
- Negotiating with key suppliers to lower costs and enhance service efficiencies.
- Ensuring compliance with regulations through diligent oversight.
- Identifying and eliminating unnecessary expenses by enhancing internal financial control systems.
- Submitting financial and tax reports accurately and on schedule. -
Branagan Flooring Limited
Office Manager & ISO Internal Auditor
6 - 20 Employees 2014 - 2024Providing management support for both administrative and financial functions of the business. Working closely with the company owner to manage daily operational requirements and nurture relationships with suppliers and customers/contractors.
**Key Responsibilities**
- Organizing team activities, allocating workload, and leveraging individual strengths for task assignments.
- Assessing team skills gaps and managing the recruitment and onboarding processes for new hires.
- Addressing escalated complaints swiftly to minimize business costs.
- Overseeing daily operations, facilitating staff by eliminating obstacles, and continuously searching for ways to improve efficiency.
- Managing staff disciplinary issues, grievances, and contract terminations.
- Reporting financial information to the company owner, including sales figures, expenses, and profit margins.
- Negotiating with key suppliers to achieve cost reductions and enhance service effectiveness.
- Meeting and welcoming customers to ensure a comfortable and inviting experience. -
H. Stone & Co Limited
Accountant
1 - 5 Employees 2005 - 2020Collaborating with the owner of H. Stone & Co and managing accounts for various businesses and sole traders, including VAT, PAYE, and Corporation Tax, while ensuring timely submissions to HMRC.
Qualifications
- AAT Professional Diploma in Accounting (Level 4)
- Level 4 NVQ Diploma in Business Administration