Laura is an incredible resource! When I was at RetailMeNot Laura and I developed a European programme to support our new and upcoming managers with skills they would need to move to the next level. Called Management Express, Laura delivered a tailored event which enabled our managers to step out of the day to day, focus on what they needed for their next career step, and with that knowledge go back to the day to day armed with new confidence, a toolkit of quick wins, and an appetite for the challenges ahead. A few months later we worked on a series of Bite Size events, capturing the immediate needs and gaps we were facing to support our growing teams. It gave the teams the flexibility to drop in on the events they needed support on, fitting around their schedules and their work priorities. Laura has also working on specialist training for specific groups, helping them work on team dynamics, communication and responsibility. And did I mention she also delivered our events in French? ! would highly recommend her approach, professionalism and style. Like I said, she is an incredible resource!
Thaisa Money
People Director, RetailmeNot
We recently had the pleasure of having Laura conduct a series of training sessions at our office in Hong Kong. Both Laura’s management training and personal impact training sessions were beneficial and enjoyable. She was sensitive to our needs as a small, multi-cultural office and produced an engaging bespoke training programme that integrated well with the sessions she developed for our London team. Laura herself is highly approachable, knowledgeable and passionate about what she does, she was flexible in giving ad-hoc advice and this made for a rewarding experience for our whole team. We would highly recommend Laura’s development sessions to other businesses!
Catherine McClelland
Managing Director, Sutton PR
Laura was highly recommended to me via my HR network. She put together a coaching programme for our Customer Support Managers.
Laura listened to our pain points, made suggestions on our approach and provided us with a proposal in a very short time. Over a period of around 3 months, she kept me regularly up to date on the progress of the programme. Throughout the months i worked with her, I found Laura always enthusiastic and flexible to our needs as a business but to also the Managers she was coaching.
It has been an absolute pleasure to work with Laura and I wouldn't hesitate to recommend her and her services. I am also hoping to work with her in the future.
Ramona Kiausaite
HR Manager, Deezer
Laura worked with us to build a management training programme which would set the foundation for all people managers within Audio Network. Having such a range of managers (some new, and some not so new!) from all departments around the globe, we needed to ensure everyone was on the same page. From discussing what it actually means to be a manager and learning about each other’s management styles, to managing conflict, exploring team dynamics and looking at the role of effective leadership through periods of change – the course covered a huge amount!
Combining a mixture of theory, discussion and practical group work definitely helped to keep everyone engaged. Laura listened to our needs (and the many requests for “no role play please!”) and helped to dispel some of the fears around boring, corporate and stuffy management training. Culturally, Laura was a great fit and a total pleasure to work with!
Ellie Deeks
HR Business Partner at Audio Network
I became acquainted with Laura through a session she offered for members of the British Phonographic Institute. I’d been looking for some management advice and had a good instinct about Laura, an instinct that paid off incredibly well!
My 20-year-old micro-company was at a crossroads and our team members weren’t agreeing on a path forward. Over a series of sessions Laura guided us through identifying the values and behaviours that define our company, and PEST and SWOT analyses that focussed the team on finding mutually agreeable solutions.
The result has been transformative. We all have a clearer understanding of the company’s ethos and what future looks like - even in a time of such uncertainty! - and how each team member's contributions will shape our ongoing qualitative and quantitive success.
I would unreservedly recommend Laura to any company, large or small, looking to clarify a vision and identify the tools required for success.
Melanne Mueller
Managing Director at Music Co/Avie Records