Expertise
- Business Coaching
- Life coaching
- Leadership and Management
- Training Delivery
- Trainer Training
- Training and Development
- Service Improvement
- Customer Service
- Trainer
- HR support
- Development
- Leadership coaching
- Leadership/Team Building
- retail training
- Retail
- Retail development
- retail management
- Train The Trainer Training
- Recruitment
- Recruitment Support
- Recruitment Advice
- Leadership Skills Training
- Planning/ Organising Training
Summary
With a background in retail, Jason worked his way up from a management trainee with Debenhams to become a senior manager with House of Fraser, driving sales and customer service. He then moved to Tesco, taking on the role of People Manger, with responsibilities for strategic store growth, people development and ensuring a good customer experience.
Within these positions, Jason strived to develop the capabilities of team members to deliver exemplary customer service and create a culture where they felt they had a great place to work, with respect, recognition and reward for contributions made.
Brooks Business Coaching is able to offer a range of coaching programs,
Free Introductory 45 minute coaching session. - This free sample of the type of coaching I offer, your opportunity to experience first class coaching, to see me in action and ask any questions you wish. By doing this every client that I work has a clear understanding of the benefits that will be deliver.
Classic One to One Coaching. - This individual coaching allows business leaders and entrepreneurs focus on their goals in business and in life.
Total Focus Coaching Workshop. - Great opportunity for teams to work together to set goals and gain insight into themselves, how think and work differently in order to make massive progress.
Results Coaching. - Corporate Leadership Team coahing program for up to 20 individuals within your business. A fantastic 13 part system that guides your business through Strategic Goal Setting, employee engagement and continues to build new skills and expertise into the team to meet the challenge of change.
Brooks Business Coaching and Training Ltd - also on offer are an extensive range of Leadership and Customer Service Training programs. We are able to offer full spectrum soft skills training.
Customer Service - What your customer really wants?
Recruitment and Selection training
Train the Trainer Training
Team Building Workshop
Presentation Skills Workshop (including Power Point if required)
Communication Skills Workshop
Delegation Skills Workshop
Time Management/Planning and Organising Skills Workshop (including Outlook if required)
Performance review training Workshop
Action Planning for Results Workshop
Personal Development Plans Workshop
Management Development Program
Experience
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Tesco Stores
Personal Manager
100+ Employees 2006 - 2016Fully responsible for the delivery and development of training programs that supports the overarching focus of the business plan. Developing of individual training plans of the leadership team and coaching them through their personal growth. Took full accountability of the recruitment and retention processes within the store with a focus on delivering fantastic customer service and great colleague engagement.
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Stockport MBC
Foster Carer
21 - 100 Employees 2011 - CurrentWorking with some of the most vulnerable children in my town, my family and I provide a safe and secure home in which children can come and stay and enjoy things that most of us rightly take for granted.
I also work with the Fostering team in the recruitment of new Foster Carers and in the oversight of the training program that all Foster Carers in the Brough engage.
Qualifications
Fully licensed with YB12 Coach
Clubs and Associations
Beaver Scout Leader at 4th Stockport
